1. Introduction
These Terms and Conditions govern the use of Krishna Orna and the purchase of products from https://krishnaorna.com/. By accessing this website or placing an order, you agree to be bound by these Terms and Conditions.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age, or
- You are accessing the website under the supervision of a parent or legal guardian.
3. Products and Pricing
- All products listed on the website are subject to availability.
- Prices are displayed in INR (₹) and are inclusive or exclusive of applicable taxes as mentioned on the product page.
- We reserve the right to change product prices, descriptions, or availability at any time without prior notice.
4. Order Acceptance
- Placing an order does not guarantee acceptance.
- An order is considered confirmed only after successful payment and order confirmation email/message.
- We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
5. Payments
- Payments are processed through secure third-party payment gateways.
- Krishna Orna does not store or process card or banking details.
- In case of payment failure but amount deduction, the refund timeline depends on the payment provider and bank.
6. Shipping and Delivery
- Orders are shipped using third-party logistics partners via Shiprocket.
- Delivery timelines are estimates and may vary due to location, courier issues, or unforeseen circumstances.
- Krishna Orna is not responsible for delays caused by courier partners or force majeure events.
7. Returns, Refunds, and Cancellations
- Return, refund, and cancellation requests are governed by our Refund Policy published on the website.
- Products must meet eligibility criteria mentioned in the Refund Policy.
- Krishna Orna reserves the right to approve or reject requests after inspection.
8. User Responsibilities
You agree not to:
- Provide false or misleading information
- Use the website for unlawful or unauthorized purposes
- Attempt to disrupt or compromise website security or functionality
9. Intellectual Property
- All content on this website, including images, text, logos, designs, and graphics, is the property of Krishna Orna.
- Unauthorized use, copying, or reproduction is strictly prohibited.
10. Limitation of Liability
- Krishna Orna shall not be liable for indirect, incidental, or consequential damages arising from the use of the website or products.
- Our liability, if any, shall be limited to the value of the product purchased.
11. Third-Party Services
- The website may use third-party services such as payment gateways and shipping partners.
- Krishna Orna is not responsible for the terms, actions, or failures of third-party service providers.
12. Account Suspension
We reserve the right to suspend or terminate accounts found to be in violation of these Terms or involved in misuse or fraudulent activities.
13. Governing Law
These Terms and Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts located in India.
14. Changes to Terms
Krishna Orna may update these Terms and Conditions at any time.
Changes will be effective immediately upon posting on the website.
15. Contact Information
For any questions regarding these Terms and Conditions, please contact:
Email: info@krishnaorna.com
Website: https://krishnaorna.com/