1Shipping Policy – Krishna Orna
1. Scope
This Shipping Policy explains how orders are processed, shipped, and delivered for purchases made on Krishna Orna (https://krishnaorna.com/). All shipments are handled through our logistics partner Shiprocket, which integrates multiple courier services to deliver orders within India. Shiprocket
2. Shipping Coverage
- We currently ship only within India.
- Deliveries outside India or to restricted regions are not supported. Shiprocket Sell
3. Order Processing Time
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will begin processing on the next business day.
- Processing times may increase during sale periods or high demand.
4. Shipping Charges
- Shipping charges are calculated based on the weight, dimensions, destination, and selected service level at checkout.
- Charges are displayed before final payment and may vary by courier and service speed.
- Standard shipping rates and any promotional shipping offers will be shown during checkout.
5. Delivery Timeframes
- Typical delivery ranges from 3–10 business days after dispatch, depending on the destination location and courier partner performance.
- Metro and urban areas usually experience faster delivery; remote or less accessible areas may take longer.
- Delivery dates provided during checkout are estimates and not guaranteed.
6. Tracking Orders
- Once an order is dispatched, customers receive a tracking link or tracking number via email or WhatsApp.
- Tracking information is provided through the Shiprocket system and updates as the order progresses in transit. sheeco.in
7. Delays
- Delivery delays may occur due to courier network issues, natural events, public holidays, extreme weather, or incorrect address details.
- We are not responsible for delays caused by factors outside our control, but we will provide available status updates when possible.
8. Lost or Damaged Shipments
- If your order arrives damaged or is lost in transit, please contact us within 48 hours of receiving the shipment (or expected delivery date).
- Provide order details and supporting evidence (e.g., photos of damage) to help initiate carrier investigation and resolution.
9. Order Corrections
- Ensure your shipping address and contact information are accurate at checkout.
- Orders cannot be rerouted after dispatch unless supported by the courier and requested before delivery attempts.
10. Contact for Shipping Queries
For questions about your shipment, delivery status, or claims:
Email: support@krishnaorna.com
Customer Support: Available through the contact options listed on the site.