Privacy Policy

Last updated: 01/01/2026

At Krishna Jewellery, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.krishnaorna.com] or interact with us online or offline.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, email, phone number, postal address
Billing and delivery information
Identification details when necessary (e.g., PAN, GST for wholesale orders)

b. Non-Personal Information

IP address, browser type, device used, pages visited
Session duration and interactions using analytics tools (e.g., Google Analytics)

c. Payment Information

All payments are processed through secure gateways like Razorpay or Paytm. We do not store your credit/debit card details on our servers.

2. How We Use Your Information

We use your data to:

Process and deliver your orders
Communicate offers, updates, and respond to your inquiries
Improve user experience and site performance
Verify your identity (for high-value transactions or customized orders)
Comply with legal requirements (e.g., BIS Hallmarking, tax documentation)

3. Cookies and Tracking

We use cookies and similar technologies to:

Understand user behavior
Customize your experience
Track cart activity and session duration

You can manage cookie preferences via your browser settings.

4. Sharing of Information

We do not sell or rent your personal information.

We may share it with:

Logistics/shipping partners (e.g., Delhivery, Shiprocket)
Payment processors (Razorpay, Paytm, etc.)
Legal or regulatory authorities (if required by law)

5. Data Security

We implement industry-standard security measures (SSL encryption, firewalls, access restrictions) to protect your data. However, no method is 100% secure.

6. Third-Party Links

Our site may include links to Instagram, YouTube, or Google Maps. We are not responsible for their privacy practices. Please review their policies independently.

7. Your Rights

You have the right to:

Request access, update, or deletion of your data
Opt-out of marketing emails
Withdraw consent at any time

For requests, email us at: [your-email@example.com]

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from minors.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Us

For any questions or concerns about this Privacy Policy, reach us at:

Krishna Jewellery
gam road, Ghatlodiya, Ahmedabad, Gujarat 380061
Email:
Phone: +91-9429612688